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Pinning important messages

2 min read

Keep important information visible by pinning messages in Workly chat. Pinned messages stay easily accessible so your team can find key decisions, links, and announcements.

Pin a message

  1. Hover over the message
  2. Click the pin icon or select Pin from the actions menu
  3. The message is pinned to the conversation

View pinned messages

Click the pin icon in the chat header to see all pinned messages for the conversation. They appear in a dedicated panel for quick reference.

Unpin a message

To unpin a message, click the unpin option on the pinned message. The message remains in the chat but is no longer pinned.

What to pin

Common uses for pinned messages:

  • Decisions — Pin important decisions so the team remembers
  • Links — Pin frequently used links and resources
  • Announcements — Pin team announcements and updates
  • Guidelines — Pin channel rules or project guidelines

Multiple pins

You can pin multiple messages in the same conversation. All pinned messages are accessible from the pinned messages panel.

Frequently asked questions

How do I pin a message in Workly?

Hover over the message and click the pin icon or select Pin from the actions menu. The message stays pinned for the entire conversation.

Where do I find pinned messages?

Click the pin icon in the chat header to see all pinned messages for the conversation in a dedicated panel.